“Corporate Training Solutions did an excellent job of facilitating our group, which I am sure was tough. The facilitator was very competent in controlling the group in a very positive manner; provided ground rules at the start and made sure we all adhered to them throughout the day. She brought out each of our individual strengths and limitations. We discussed how we need to communicate to and with each other effectively as opposed to AT each other; what buttons not to and to push respectively; and the balance that each of us bring to the team/department. Everyone had ample time to openly discuss his or her feelings and frustrations and vent. In addition, no one was allowed to become abusive in his or her conduct. There were points of nervous laughter as some exercises were completed and a sense of fellowship amongst the group as the day progressed. My overall impression was everyone came away from the day better than we went in.” – Carol Martin, Manager, Atlanta Union Mission